HIAS Greece is seeking an MHPSS (Mental Health and Psychosocial Services) Caseworker to join its small, yet growing and dynamic team based in Greece.
Department: HIAS Greece
Location: Athens
POSITION SUMMARY
HIAS Greece is seeking an MHPSS (Mental Health and Psychosocial Services) Caseworker to join its small, yet growing and dynamic team based in Greece. The MHPSS Caseworker will be based in Athens and work together with the project’s partners, with particular focus in Ukrainian women who arrive in Greece as they flee from conflict in their home country. The MHPSS Caseworker is expected to provide technical services in support of vulnerable migrants, refugees to ensure they access all the appropriate services and information as well as have improved mental health and psychosocial well-being. This position will work within the framework of the IASC guidelines for mental health and psychosocial support in emergency settings and Sphere standards. This position reports to MHPSS Coordinator.
ESSENTIAL FUNCTIONS:
- Conducts individual and family needs assessments to develop action plans, deliver direct service provision, referrals and follow ups.
- Escort vulnerable individuals and families to ensure access to services and/or advocate for specific rights as needed.
- Coordinate with the MHPSS coordinator to monitor and identify evolving social and mental health needs among arriving Ukrainians.
- Plan and implement community-based mental health and psychosocial support group interventions, eg. group info sessions, psychoeducation groups.
- Coordinate with the focal points of the Ukrainian Info Point in Athens to manage information dissemination and address social requests.
- Follow up all referral cases and coordinate with implementing partners as needed.
- Preparation of timely, quality, and comprehensive reports to inform program planning and decision-making.
- Maintain a tracker for all case actions conducted within office and outreach centers.
- Coordinate with partners and local organizations to create linkages for refugees for promotion of quality referral pathways, strengthening MHPSS services and ensuring integration of MHPSS concerns to different protection, legal and other sectors.
- Perform other duties within the MHPSS scope as needed and as requested by the line manager
QUALIFICATIONS & REQUIREMENTS
- Bachelor’s degree in Social Work, Counselling Psychology or related humanities field
- Minimum of 5 years working in MHPSS programming; preference for candidates who have previous experience with direct service provision to vulnerable refugee and migrant populations.
- Demonstrated experience with dealing with vulnerable populations, especially refugees or asylum seekers, with severe mental health conditions, GBV and child protection cases within the Greek legislative context.
- Knowledge of Accountability to Affected Populations framework
- Excellent organizational and problem-solving skills required.
- Responsible, Professional and with Integrity
- Ability to work in a multi-cultural environment.
- Ability to work effectively with teams.
- Excellent interpersonal, written, and oral communication skills.
- Fluency in English (oral and written).
- Must have the rights to work and live in Greece
- Comfortable with computer and messaging services; e.g. Outlook, Ms-Office and Internet.
DISCLAIMER:
This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.
ABOUT US:
Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.
HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.
VISION:
HIAS stands for a world in which refugees find welcome, safety and opportunity.
MISSION:
Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.
VALUES:
Welcome • Acogimiento • Hospitalité • Hachnasat Orchim
We Welcome the Stranger
Justice • Justicia • Justice • Tzedek
We Pursue Justice
Empathy • Empatía • Empathie • Chesed
We Approach our Clients with Empathy
Partnership • Compañerismo • Coopération • Chevruta
We Believe in Changing the World through Partnership
Courage • Coraje • Courage • Ometz
We Act with Courage to Build a Better World
Resilience • Resiliencia • Résilience • Ruach
We Adapt and Thrive, Continuously Demonstrating our Resilience
DIVERSITY:
AS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.
